Accounts & Security

Account Basics

Every student and employee is given a unique user ID that they can use to sign in to any online Central College resource such as Email, myCentral, Blackboard, and more. Student accounts are housed on Gmail; but have the domain attached to the use name.

Usernames follow the basic format found below:



“User” is replaced by your last name and “x” is replaced by your first initial.

Unlike employees, students have a number attached to their username.  Most often, it will be a 1.  However, if a student’s name is similar to another student, such as Jane Doe and John Doe, they will be assigned a different number (doej1, doej2, etc.). When employees’ user names are like another, a second letter is added. Ex: John Jones’s username is Jonesj; Jim Jones’s username is jonesji.

Account & Password Management

When you first come to Central, you are assigned your username.  You are also given a auto generated password.  New users should change this password immediately upon logging in for the first time.  Visit the Password Management page for more information.

Some of the most common password topics are listed below.

 How to change your password

What to do if you forget your password

Tips for creating strong and effective passwords

Accessing Email

User Email can be accessed from personal computers, mobile devices, from campus computer labs, or from any computer anywhere in the world that is connected to the Internet.

To access your email account, sign in to myCentral then click Email on the left side of the page (in the Cloud Services module). Faculty and staff users click on the Office 365 link in the upper left corner.

Accessing Google Drive, Personal Folders, & Dropfolders

All Central College users are provided with an unlimited amount of personal storage through Google.  Faculty and staff members also have access to personal folders using Microsoft OneDrive.

Need help accessing these services? Click here for detailed instructions

Antivirus Software

All computers on Central’s network must have a valid antivirus program that is configured to receive daily updates. Central College recommends antivirus software to use while attending Central College. Users must have an antivirus program installed on their computer.

Click here for more information

Compromised Email Accounts

In cases where users have their accounts hacked, outside entities use the email account as spam mailers. This has caused Central College to be blacklisted on other servers; prohibiting email coming from accounts with the domain. Therefore, when an account appears to have been compromised, or a user appears to be sending spam, that account is immediately blocked.

Click here for more information

Malware Removal

Both Windows based computers and Macs can become infected with malware. ITS strongly recommends installing a real-time antivirus program; and from time to time the user should run a stand alone malware scan. This section provides links to freeware programs for users.

Click here for more information


What is MFA?  MFA is Multifactor Authentication.  It requires an additional check beyond just a password to verify you are who you say you are.  It is usually a numeric code delivered to you via an app on your phone, a text message, phone call to another phone, alternate email address.

Click here for more information

Reporting Spam

Although Central College email accounts are protected by a spam filtering service, some spam messages do get delivered to you. Be aware that this may happen, and don’t rely on the spam filtering service to block all messages. If this happens, you may report this to Microsoft. This section provides information on how to do this.

Click here for more information

Spam Quarantine

To help manage email spam, Central College now uses a cloud-based spam quarantine service.

Click here for more information

Gmail Security Checklist

Google has created a checklist of tips and tools that can help prevent unauthorized access to your Gmail account.  This can be especially helpful in keeping your account safe, and will help you secure control of your account if it is ever compromised.

Edited: 10//2020